HaulProof
HaulProof
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Questions, straight answers

FAQ

No corporate runaround. Here's what HaulProof does, what it costs, and how it keeps your numbers straight — answered like one driver to another.

Getting Started

The basics — what this is and how to use it.

What is HaulProof? +

It's a settlement audit and load-profitability tool built for owner-operators — if your name's on the truck, any truck, that's who this is for. Drop in your weekly settlement and HaulProof flags money you may be owed, reads the deductions coming out, tracks your expenses, and builds a clean profit-and-loss report for your accountant. Built by a driver, for drivers.

I'm leased on to a carrier — is this for me? +

Yes. A leased-on driver is still an owner-operator. Your name's on the truck, and you're the one paying the fuel, the tolls and the maintenance — same as anybody. The difference is you're not out hunting broker freight; you're running the company's freight under their authority, which is steadier work, and what lands in your hand every week is a settlement from your carrier instead of a rate con. That settlement is exactly what HaulProof reads. It checks the pay side, and it reads the deduction stack — truck lease, insurance, cargo coverage, escrow, damage claims, fuel — week after week, so you can see what's coming out and whether it matches what came out last week. Your cost per mile, your fuel, your maintenance, your P&L: all of it is still yours to run.

I run a box truck or a dump truck — does this still work? +

Yes. Most box truck guys are leased on — line haul, point to point, running for Amazon or FedEx — and that settlement has the same pay lines and the same deduction stack as any other, so the audit reads it the same way. Dump and aggregate work usually pays by the load or by the ton instead of by the mile, so HaulProof runs the profit per load and puts your costs against it. Same story for hotshot, cargo van and expedite. One thing worth saying straight: IFTA is in the app for the drivers who need it, but if you're specced under 26,001 pounds to stay non-CDL, chances are you're exempt and you can leave that tab alone. Start with the settlement audit, your profit per load, and having clean books when quarterly taxes come around.

How do I get my settlement into HaulProof? +

Drop the PDF, or snap a photo of it with your phone. The PDF's the cleanest read — and the better move for a multi-page settlement; a photo's the quick backup when you've only got the paper copy (works best on a single page). Either way, HaulProof reads every load, deduction, and dollar automatically — usually in under 30 seconds — so you're not typing a settlement in line by line.

Which carriers does it work with? +

Any of them. HaulProof reads your settlement with AI instead of pre-built templates for each carrier — so Schneider, Landstar, Werner, a small carrier nobody's heard of, or the outfit you're leased on to, it all works the same way. A line-haul or parcel-contract settlement reads the same as a truckload one.

Do I need to download an app or buy anything special? +

No. It runs in your phone or computer's web browser — nothing to install. No special equipment, no hardware.

What HaulProof Catches

The audit — the part that finds you money.

What does HaulProof actually catch? +

Both sides of the settlement. On the pay side: miles or loads you ran but didn't get paid for, fuel surcharges that came up missing or short, and detention that didn't show up or got underpaid. On the deduction side — the one leased-on drivers get hit on — it reads the stack: truck lease, insurance, cargo coverage, escrow, damage claims, fuel. Those are the spots money quietly slips through, whether it's a short-pay from a broker or a deduction from your carrier that nobody explained.

How does it know I'm owed money? +

It checks what you got paid against your own numbers — your real odometer miles, the loads you actually ran, your contracted detention rate, your own fuel-surcharge history. When there's a gap, it flags it and puts a dollar figure on it. On the deduction side it lines this week's stack up against the weeks behind it, so an amount that jumps or a line item you've never seen before doesn't just slide past. You review every flag yourself.

Does HaulProof guarantee I'll get the money back? +

No — and anybody who promises that is lying to you. What HaulProof does is build your case: it finds the gap, shows the math, and gives you the paperwork to make the claim. Whether the carrier pays is between you and them. The tool puts you in a position to ask with the numbers on your side.

What if a flag is wrong, or I already got paid? +

You clear it. Every flag has two buttons — "Got paid" (which banks what you actually recovered, so you can see your wins add up) or "Dismiss" (for a false alarm). You're always in control of what stays on the list.

Dispute Letters & Claims

How you actually make the claim — and where we stand legally.

Can HaulProof help me actually claim the money, not just spot it? +

Yes. HaulProof captures every detail you'd need to make a claim — arrival and departure times, free time, your rate, the facility, the total owed — laid out in order instead of scribbled on a fuel receipt. You've got a documented case to take to your carrier under your own name, instead of "I think they shorted me."

Is HaulProof a law firm? Is this legal advice? +

No. HaulProof is a self-help tool, not a law firm, and nothing in it is legal advice. You enter your own information, you review it, and you decide what to send and to who. It just does the math and the paperwork so you don't have to do it by hand. Using it is no guarantee — implied or actual — that you'll recover anything; it puts your case together, the outcome is between you and your carrier.

What goes into a detention claim? +

The stuff that makes a carrier take you seriously: when you arrived, when you left, how much free time you'd agreed to, your detention rate, the total owed, and the facility it happened at — all laid out in order instead of scribbled on a fuel receipt.

Pricing & Billing

What it costs and how billing works.

What does HaulProof cost? +

It's one plan — $19 a month (or $190 a year), everything included. No tiers, no upsells, nothing held back from a paying customer. Sign up before the end of the year and you lock in that $19 a month for life; after the founding period it's $29 a month. The yearly price locks the same way — pay $190 for the year during the founding period and that's your rate for as long as you keep it. The partner seat, IFTA tracking and the referral program are already in there, and every feature we add after — CPA share link, multi-truck — lands in your plan free, no upcharge, when it ships. Signing up is free and your first 30 days are free, no card required. The demo's free too — no signup, try the calculator right now.

Is there a free trial? +

Yes — a 30-day free trial, no card required. Signing up is free, we don't ask for a card to start it, and for those 30 days you've got the whole app: every settlement, every receipt, every report, no limits, nothing held back. After that it's $19 a month to keep working in it. And if you decide not to subscribe, your books are still yours — you keep read access to everything you entered, permanently. We don't delete your records and we don't hold them hostage. Owner-ops only run a handful of settlements a week, so 30 days is plenty of time to see what HaulProof catches before you decide.

What happens when my free trial ends? +

For 30 days you get everything, no card required. When those 30 days are up, it's $19 a month to keep working in it — adding settlements, logging receipts, running new reports. If you'd rather not subscribe, that's alright too: your books stay yours to read, forever. Every settlement, receipt and P&L you entered is still sitting there to look at and pull up come tax time. Nothing gets deleted. You just can't add or change entries until you're back on. Whenever you're ready to subscribe, you pick up right where you left off.

How does the referral program work? +

Send another owner-operator your link. When he signs up and his free trial turns into his first paid month, you both get a month free — a $19 credit on each account, taken off your next bill automatically. After twelve rewarded drivers you've got a full year covered, so from the thirteenth on we pay you $15 cash per driver instead, once a month. There's no limit either way. The details, plainly: the reward lands when his first payment actually goes through, not when he signs up, so a signup that never converts earns nothing. One reward per driver, first time only — renewals don't repeat it. Credit sits on your account toward your next invoice; it isn't cash and can't be withdrawn. Cash payouts need a payout method on file, and if you pass $600 in a year US tax rules mean we'll need a W-9 from you. If a driver cancels or charges back inside his first month, that reward comes back off. And we may change or end the program for future referrals — anything you've already earned stays yours.

How do I cancel if it's not for me? +

One click in your settings. No hold music, no "are you sure" five times, no retention survey, no button buried six menus deep. You click cancel, you're done.

Do you do refunds? +

Yes — your first paid month is covered by a 30-day money-back guarantee. If HaulProof isn't working for you in that first month of paying, email us within 30 days of the charge and you get your money back. On the yearly plan it's the same deal on your first annual charge — the whole $190 back, not a prorated slice. After that, cancel anytime to stop future billing. Full details on our Refund Policy page.

Data & Security

It's your financial data — here's how it's handled.

Is my settlement data safe? +

Your data lives in private, encrypted storage, walled off to your account only. We don't sell it, we don't share it, and we don't hand it to anybody. It's your business, not ours to pass around.

Who can see my numbers? +

Just you. Nobody else gets into your account. If you do want to share, the partner seat is live right now — a second login for your spouse or back office, included in your plan — and a read-only CPA share link is coming, included free when it lands. But only if you turn it on; by default it's you and nobody else.

What happens to my data if I cancel? +

Your books stay yours. Cancel and you keep read access to everything you entered — so when tax season rolls around and you need last year's numbers, every settlement, receipt and P&L is still right there. You just can't add or change entries until you're subscribed again. We don't delete your records, and we never quietly wipe them out from under you.

Account & Setup

Housekeeping.

How do I change my email or password? +

Both are in your account settings — change your display name, carrier name, MC and DOT number, email, or password right there.

I forgot my password. Now what? +

On the login page, hit "Forgot password" and we'll email you a recovery link. No calling anybody, no waiting.

Can I use HaulProof for more than one truck? +

HaulProof is built for owner-operators — today everything you enter runs under one set of books. If you're running two or three trucks, multi-truck support is coming — included free in your plan when it lands — where each truck gets tracked on its own and rolls up into one view.

Still got a question?

Can't find it here? Try the free demo and see it work, or sign up and start your 30-day free trial — no card required. HaulProof is live now.